The architecture of collaboration

• 成果类型: Review
• 署名作者: Fjeldstad, Oystein D.; Snow, Charles C.; Miles, Raymond E.; Lettl, Christopher
• 署名单位: BI Norwegian Business School; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; University of Melbourne; University of California System; University of California Berkeley; Vienna University of Economics & Business
• 刊物名称: STRATEGIC MANAGEMENT JOURNAL
• ISSN/ISSBN: 0143-2095
• DOI: 10.1002/smj.1968
• 发表日期: 2012
• 页码: 734-750
• 关键词: Organization design; organizational architecture; multiparty collaboration; COLLABORATIVE INNOVATION; new organizational forms

摘要

Firms increasingly face competitive pressures related to rapid and continuous adaptation to a complex, dynamic, and highly interconnected global environment. Pressing challenges include keeping pace with shorter product life cycles, incorporating multiple technologies into the design of new products, cocreating products and services with customers and partners, and leveraging the growth of scientific and technical knowledge in many sectors. In response, we observe experimentation with new organization designs that are fundamentally different from existing forms of organizing. We propose that these new designs are based on an actor-oriented architectural scheme composed of three main elements: (1) actors who have the capabilities and values to self-organize; (2) commons where the actors accumulate and share resources; and (3) protocols, processes, and infrastructures that enable multi-actor collaboration. We demonstrate the usefulness of the actor-oriented scheme by applying it to organizations drawn from four different sectors: global professional services, open source software development, computer equipment, and national defense. We discuss the implications of the actor-oriented architectural scheme for future research on organizational forms as well as for managers who are involved in designing organizations. Copyright (c) 2012 John Wiley & Sons, Ltd.