The management of complex tasks in organizations: Controlling the systems development process

• 成果类型: Article
• 署名作者: Kirsch, LJ
• 刊物名称: ORGANIZATION SCIENCE
• ISSN/ISSBN: 1047-7039
• DOI: 10.1287/orsc.7.1.1
• 发表日期: 1996
• 页码: 1-21
• 关键词: management control; control theory; software development

摘要

This manuscript provides needed clarification of a number of key constructs in the area of managerial control, a much discussed but inadequately studied phenomenon within the organization sciences. Further, the carefully designed field study provides clear evidence of the importance of both behavioral and self control in the management of complex organizational tasks.