A coordination theory approach to organizational process design

• 成果类型: Article
• 署名作者: Crowston, K
• 刊物名称: ORGANIZATION SCIENCE
• ISSN/ISSBN: 1047-7039
• DOI: 10.1287/orsc.8.2.157
• 发表日期: 1997
• 页码: 157-175
• 关键词: ORGANIZATION THEORY; coordination theory; organizational processes; process redesign; process reengineering

摘要

Design of new organizational forms can begin with an analysis of existing organizational processes and identification of ways to change these process arrangements. Kevin Crowston applies coordination theory to show how task processes can be decomposed, documented, and altered to create new forms of organizing work. Crowston's research demonstrates the potential of coordination theory in the study of new organizational forms and process redesign.