Organization culture as a complex system: Balance and information in models of influence and selection

• 成果类型: Article; Proceedings Paper
• 署名作者: Frank, KA; Fahrbach, K
• 署名单位: Michigan State University
• 刊物名称: ORGANIZATION SCIENCE
• ISSN/ISSBN: 1047-7039
• DOI: 10.1287/orsc.10.3.253
• 发表日期: 1999
• 页码: 253-277
• 关键词: complexity in organizations; INTERPERSONAL INFLUENCE; Selection models; simulation

摘要

We define the complex system underlying organizational culture by incorporating the social-psychological principles of balance and information (B-I) into models of influence (changes in attitudes as a function of interaction) and selection (changes in interaction!, We identify information based influence as a potential anchor for actors' sentiments so that they are not overwhelmed by normative influence. In the model of selection, we identify the pursuit of information as an important counterbalance to the effect of homophily (interacting with others like oneself). Using the tools of dynamic systems we show how our models generate the full range of equilibria of complex systems. Through simulations we also explore how our system responds to exogenous effects.