Flexibility versus efficiency? A case study of model changeovers in the Toyota production system

• 成果类型: Review
• 署名作者: Adler, PS; Goldoftas, B; Levine, DI
• 署名单位: University of Southern California; Massachusetts Institute of Technology (MIT); University of California System; University of California Berkeley
• 刊物名称: ORGANIZATION SCIENCE
• ISSN/ISSBN: 1047-7039
• DOI: 10.1287/orsc.10.1.43
• 发表日期: 1999
• 页码: 43-68
• 关键词: flexibility; bureaucracy; tradeoffs; routines; metaroutines; AMBIDEXTERITY; switching; partitoning; trust

摘要

This is a careful and insightful case study of how the Toyota Production System manages the paradox of efficiency and flexibility, which arises periodically in connection with model changeovers. The authors detail the functioning of four organizational mechanisms-metaroutines, partitioning, switching, and ambidexterity. However, of particular interest is the contextual reinforcing role of training and trust in administrative structures, procedures, and rules.