Stretching the iron cage: The constitution and implications of routine workplace resistance

成果类型:
Article
署名作者:
Prasad, P; Prasad, A
署名单位:
Lund University; Yale University
刊物名称:
ORGANIZATION SCIENCE
ISSN/ISSBN:
1047-7039
DOI:
10.1287/orsc.11.4.387.14597
发表日期:
2000
页码:
387-403
关键词:
摘要:
Managerial control and employee resistance are core processes in work organizations, but their operation is often hidden and difficult to observe. The implementation of a new computer system in a Health Maintenance Organization (HMO) provides an occasion to gain insight into some unexpected ways that resistance can be constituted in discourse and interaction.