Guanxi practices and trust in management: A procedural justice perspective

• 成果类型: Article
• 署名作者: Chen, CC; Chen, YR; Xin, K
• 署名单位: Rutgers University System; Rutgers University Newark; Rutgers University New Brunswick; New York University; China Europe International Business School; Hong Kong University of Science & Technology
• 刊物名称: ORGANIZATION SCIENCE
• ISSN/ISSBN: 1047-7039
• DOI: 10.1287/orsc.1030.0047
• 发表日期: 2004
• 页码: 200-209
• 关键词: trust; guanxi; procedural justice; Chinese management

摘要

Taking a procedural justice perspective, we examined the effect of guanxi practices in human resources management (i.e., making human resources management decisions on the basis of personal relationships) on employees' trust in management in Chinese organizations. Two studies were conducted. In the first, a survey study, we found a negative effect of guanxi practices on trust in management, which was mediated by perceived procedural justice. In the second, an experimental study, we found that the negative effect of guanxi practices varied as a function of guanxi bases: favoring a nephew or a hometown fellow lowered trust, but favoring a college schoolmate or a close friend did not. Theoretical and practical implications are discussed.