Employee Free Speech vs. Organizational Censorship on Social Media: Balancing the Tension Between Free Expression and Safeguards to Foster Psychological Safety

• 成果类型: Article; Early Access
• 署名作者: Solomon, Brittany C.; Scott, Alexandra K.; Hall, Matthew E. K.
• 署名单位: University of Notre Dame; University of Notre Dame
• 刊物名称: ORGANIZATION SCIENCE
• ISSN/ISSBN: 1047-7039
• DOI: 10.1287/orsc.2024.19506
• 发表日期: 2025
• 关键词: Censorship; free speech; Social media; boundary blurring; boundary control; PSYCHOLOGICAL SAFETY

摘要

Free speech is a core principle in most democratic societies. However, the proliferation of prejudiced speech on social media has prompted intense debates about censorship. As a corollary in the workplace, and against the backdrop of online boundary blurring, we recruited a U.S. nationally representative sample to document that coworkers' prejudiced social media posts concern Democrats whereas employer censorship of such posts concerns Republicans. To investigate this tension, we integrated boundary research into the psychological safety literature to theorize that organizational censorship on social media differentially affects liberals' and conservatives' individual-level psychological safety at work. We also theorized that psychological safety may be fostered-for all employees- by exploiting the tension between safeguards and free expression in organizational social media policies. Taking a multimethod approach, we first explored reactions to organizational censorship of prejudiced speech using open-ended responses (Study 1). Next, we demonstrated in preregistered observational and experimental surveys that such censorship increases Democrats' psychological safety but decreases Republicans' psychological safety (Studies 2-3). Finally, in a preregistered, conjoint survey experiment (Study 4), we examined moderators that could help manage this tension. We found that alignment between organizational values and censorship practices, as well as censorship of anti-Black speech, threatening speech, and references to one's organization, can improve psychological safety for Democrats without undermining psychological safety for Republicans. As political polarization permeates societies worldwide, maintaining the social-relational fabric of organizations will require policies that balance ideological demands. We conclude by discussing implications for psychological safety, free speech, and organizational censorship.