Self-management training for improving job performance: A field experiment involving salespeople

成果类型:
Article
署名作者:
Frayne, CA; Geringer, JM
署名单位:
California State University System; California Polytechnic State University San Luis Obispo
刊物名称:
JOURNAL OF APPLIED PSYCHOLOGY
ISSN/ISSBN:
0021-9010
DOI:
10.1037//0021-9010.85.3.361
发表日期:
2000
页码:
361-372
关键词:
摘要:
In a control-group field experiment using a reversal design, 30 insurance salespeople were randomly assigned to an experimental group that received self-management training. A multivariate analysis of variance and subsequent repeated-measures analyses of variance revealed that, compared with a control condition (n = 30), training in self-management skills significantly improved job performance as assessed through both objective and subjective measures. Performance improvement continued with time, and increases were sustained across a 12-month period posttraining. Subsequent training of the control group produced similar increases in self-efficacy, outcome expectancies, and job performance. Potential mediating effects of self-efficacy and outcome expectancies on the self-management-performance relationship were explored and partially supported.
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