The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach

成果类型:
Review
署名作者:
Rotundo, M; Sackett, PR
署名单位:
University of Toronto; University of Minnesota System; University of Minnesota Twin Cities
刊物名称:
JOURNAL OF APPLIED PSYCHOLOGY
ISSN/ISSBN:
0021-9010
DOI:
10.1037//0021-9010.87.1.66
发表日期:
2002
页码:
66-80
关键词:
摘要:
A review of research on job performance suggests 3 broad components: task. citizenship, and counterproductive performance. This study examined the relative importance of cacti component to ratings of overall performance by using an experimental policy-capturing design. Managers in 5 jobs read hypothetical profiles describing employees' task, citizenship, and counterproductive performance and provided global ratings of performance. Within-subjects regression analyses indicated that the weights given to the 3 performance components varied across raters. Hierarchical cluster analyses indicated that raters' policies could be grouped into 3 homogeneous clusters: (a) task performance weighted highest, (b) Counterproductive performance weighted highest, and (c) equal and large weights given to task and counterproductive performance, Hierarchical linear modeling indicated that demographic variables were not related to raters' weights.
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