The impact of cross-training on team effectiveness
成果类型：
Article
署名作者：
Marks, MA; Sabella, MJ; Burke, CS; Zaccaro, SJ
署名单位：
State University System of Florida; Florida International University; Bayer AG; Bayer Healthcare Pharmaceuticals; State University System of Florida; University of Central Florida; George Mason University
刊物名称：
JOURNAL OF APPLIED PSYCHOLOGY
ISSN/ISSBN：
0021-9010
DOI：
10.1037//0021-9010.87.1.3
发表日期：
2002
页码：
3-13
关键词：
摘要：
The authors examined the role of cross-training in developing shared team-interaction mental models, coordination, and performance in a 2-experiment study using computer simulation methodology (for Experiment 1, N = 45 teams; for Experiment 2, N = 49 teams). Similar findings emerged across the 2 experiments. First, cross-training enhanced the development of shared team-interaction models. Second, coordination mediated the relationship between shared mental models and team performance. However, there was some inconsistency in the findings concerning the depth of cross-training necessary for improving shared mental models. Results are discussed in terms of the impact of different levels of cross-training on team effectiveness.
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