Moderators of the relationships between coworkers' organizational citizenship behavior and fellow employees' attitudes
成果类型:
Article
署名作者:
Tepper, BJ; Duffy, MK; Hoobler, J; Ensley, MD
署名单位:
University of North Carolina; University of North Carolina Charlotte; University of Kentucky; Northern Illinois University
刊物名称:
JOURNAL OF APPLIED PSYCHOLOGY
ISSN/ISSBN:
0021-9010
DOI:
10.1037/0021-9010.89.3.455
发表日期:
2004
页码:
455-465
关键词:
摘要:
The authors developed and tested the prediction that the relationship between coworkers' organizational citizenship behaviors (OCBs) and fellow employees' attitudes depends on the supervisors' abusiveness. Results of a longitudinal study using data collected from 173 supervised employees at 2 points in time (separated by 7 months) suggested that coworkers' OCB was positively related to fellow employees' job satisfaction and affective commitment when abusive supervision was low. However, when abusive supervision was high, coworkers' OCB was negatively related to job satisfaction and was unrelated to organizational commitment. The results of a 2nd study were consistent with the idea that the attributions employees make for their coworkers' CCB explains the moderating effect of abusive supervision on the relationship between coworkers' OCB and job satisfaction.
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