Improving computer skill training: Behavior modeling, symbolic mental rehearsal, and the role of knowledge structures
成果类型：
Article
署名作者：
Davis, FD; Yi, MY
署名单位：
University of Arkansas System; University of Arkansas Fayetteville; University of South Carolina System; University of South Carolina Columbia
刊物名称：
JOURNAL OF APPLIED PSYCHOLOGY
ISSN/ISSBN：
0021-9010
DOI：
10.1037/0021-9010.89.3.509
发表日期：
2004
页码：
509-523
关键词：
摘要：
Effective computer skill training is vital to organizational productivity. Two experiments (N = 288) demonstrated that the behavior modeling approach to computer skill training could be substantially improved by incorporating symbolic mental rehearsal (SMR). SMR is a specific form of mental rehearsal that establishes a cognitive link between visual images and symbolic memory codes. As theorized, the significant effects of SMR on declarative knowledge and task performance were shown to be fully mediated by changes in trainees' knowledge structures. The mediational role of knowledge structures is expected to generalize to other training interventions and cognitive skill domains. Our findings have the immediate implications that practitioners should use SMR for improving the effectiveness of computer skill training.
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