A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior

• 成果类型: Article; Proceedings Paper
• 署名作者: Dalal, RS
• 署名单位: Purdue University System; Purdue University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.90.6.1241
• 发表日期: 2005
• 页码: 1241-1255
• 关键词: organizational citizenship behavior; COUNTERPRODUCTIVE WORK BEHAVIOR; Meta-analysis; deviant behavior; Job performance

摘要

Job performance is increasingly being seen to encompass constructs such as organizational citizenship behavior (OCB) and counterproductive work behavior (CWB). To clarify the OCB-CWB relationship, a meta-analysis was conducted. Results indicate a modest negative relationship (p = -0.32). The relationship strength did not increase appreciably when the target of the behavior (the organization vs. other employees) was the same. Moreover, OCB and CWB exhibited somewhat distinct patterns of relationships with antecedents. The OCB-CWB relationship was moderated by the source of the ratings, the presence of antithetical items, and the type of response options. An employee-centric perspective is proposed whereby both OCB and CWB are perceived as adaptive behavior. Implications for organizations are discussed.