Placing perceptions of politics in the context of the feedback environment, employee attitudes, and job performance

• 成果类型: Article
• 署名作者: Rosen, CC; Levy, PE; Hall, RJ
• 署名单位: University System of Ohio; University of Akron
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.91.1.211
• 发表日期: 2006
• 页码: 211-220
• 关键词: perceptions of organizational politics; feedback; feedback environment; morale; performance

摘要

The authors proposed a model suggesting that organizational environments supporting high levels of informal supervisor and coworker feedback are associated with lower employee perceptions of organizational politics. Furthermore, these lowered perceptions of politics were proposed to result in higher employee morale (as reflected in job satisfaction and affective commitment) and, through morale, to higher levels of task performance and organizational citizenship. The proposed mediational model was supported with empirical results from 150 subordinate-supervisor dyads sampled across a variety of organizations. Higher quality feedback environments were associated with lower perceptions of organizational politics, and morale mediated the relationships between organizational politics and various aspects of work performance. These findings suggest that when employees have greater access to information regarding behaviors that are acceptable and desired at work, perceptions of politics are reduced and work outcomes are enhanced.