Relational correlates of interpersonal citizenship behavior: A social network perspective

• 成果类型: Article
• 署名作者: Bowler, WM; Brass, DJ
• 署名单位: University of North Texas System; University of North Texas Denton; University of Kentucky
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.91.1.70
• 发表日期: 2006
• 页码: 70-82
• 关键词: Social networks; interpersonal citizenship behavior; friendship; Influence; third parties

摘要

This study examines the role of social network ties in the performance and receipt of interpersonal citizenship behavior (ICB), one form of organizational citizenship behavior (OCB). A field study involving 141 employees of a manufacturing firm provided evidence that social network ties are related to the performance and receipt of ICB. Results support hypothesized relationships, which are based on social exchange theory, suggesting strength of friendship is related to performance and receipt of ICB. Support was also found for impression management-based hypotheses suggesting that asymmetric influence and 3rd-party influence are related to the performance and receipt of ICB. These relationships were significant when controlling for job satisfaction, commitment, procedural justice. hierarchical level, demographic similarity, and job similarity. Implications and directions for future research are addressed.