Supervisory guidance and behavioral integrity: Relationships with employee citizenship and deviant behavior

• 成果类型: Article; Proceedings Paper
• 署名作者: Dineen, Brian R.; Lewicki, Roy J.; Tomlinson, Edward C.
• 署名单位: University of Kentucky; University System of Ohio; Ohio State University; University System of Ohio; John Carroll University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.91.3.622
• 发表日期: 2006
• 页码: 622-635
• 关键词: behavioral integrity; supervisory guidance; deviant behavior; CITIZENSHIP; HLM

摘要

The authors examined the effects of supervisory guidance (providing instruction to employees) and behavioral integrity (a pattern of word-deed alignment) on employee organizational citizenship behavior (OCB) and deviant behavior. Results revealed a pattern of Supervisory Guidance X Behavioral Integrity interaction effects, such that relationships between guidance and outcome variables were dependent on the level of behavioral integrity exhibited by supervisors. The interactions suggest a positive relationship between supervisory guidance and OCBs when behavioral integrity is high but also a positive relationship between guidance and deviant behavior when behavioral integrity is low. These results were consistent across 2 independent field samples: I assessing individual employee perceptions of supervisory behavior and the other assessing aggregate perceptions of supervisory behavior among employees in bank branches.