Effects of task interdependence on the relationship between helping behavior and group performance

• 成果类型: Article
• 署名作者: Bachrach, Daniel G.; Powell, Benjamin C.; Collins, Brian J.; Richey, R. Glenn
• 署名单位: University of Alabama System; University of Alabama Tuscaloosa
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.91.6.1396
• 发表日期: 2006
• 页码: 1396-1405
• 关键词: organizational citizenship behavior; group performance; TASK INTERDEPENDENCE; control theory; laboratory experiment

摘要

The authors examine whether task interdependence moderates the relationship between the helping form of organizational citizenship behavior (OCB) and group performance. In a laboratory study, 62 groups with 3 members each completed a card-sequencing activity in which the level of task interdependence among group members was manipulated. Independent evaluators assessed helping by viewing videotapes of the groups' interactions during the sequencing activities. Performance was measured as a combined function of group speed and accuracy. Two prior field studies reported contradictory results regarding the impact of helping on group performance. Results from this study suggest that task interdependence may explain these results, and that the relationship between helping and group performance depends on the level of task interdependence required of group members.