Benefits of all work and no play: The relationship between neuroticism and performance as a function of resource allocation

• 成果类型: Article
• 署名作者: Smillie, LD; Yeo, GB; Furnham, AF; Jackson, CJ
• 署名单位: University of Queensland; University of London; University College London
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.91.1.139
• 发表日期: 2006
• 页码: 139-155
• 关键词: neuroticism; resource allocation; performance; telesales; air traffic control

摘要

The authors evaluate a model suggesting that the performance of highly neurotic individuals, relative to their stable counterparts, is more strongly influenced by factors relating to the allocation of attentional resources. First, an air traffic control simulation was used to examine the interaction between effort intensity and scores on the Anxiety subscale of Eysenck Personality Profiler Neuroticism in the prediction of task performance. Overall effort intensity enhanced performance for highly anxious individuals more so than for individuals with low anxiety. Second, a longitudinal field study was used to examine the interaction between office busyness and Eysenck Personality Inventory Neuroticism in the prediction of telesales performance. Changes in office busyness were associated with greater performance improvements for highly neurotic individuals compared with less neurotic individuals. These studies suggest that highly neurotic individuals outperform their stable counterparts in a busy work environment or if they are expending a high level of effort.