All in a day's work: How follower individual differences and justice perceptions predict OCB role definitions and behavior

• 成果类型: Article
• 署名作者: Kamdar, Dishan; McAllister, Daniel J.; Turban, Daniel B.
• 署名单位: Indian School of Business (ISB); National University of Singapore; University of Missouri System; University of Missouri Columbia
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.91.4.841
• 发表日期: 2006
• 页码: 841-855
• 关键词: OCB role definition; procedural justice; individual difference; reciprocation wariness; empathy

摘要

The authors draw on theories of social exchange and prosocial behavior to explain how employee perceptions of procedural justice and individual differences in reciprocation wariness, empathic concern, and perspective taking function jointly as determinants of organizational citizenship behavior (OCB) role definitions and behavior. As hypothesized, empirical findings from a field study show both direct and interactive effects of procedural justice perceptions and individual differences on OCB role definition. In turn. OCB role definitions not only predict OCB directly but also moderate the effects of procedural justice perceptions on OCB. The authors explore the implications of these findings for practice as well as research.