Effects of Customization on Application Decisions and Applicant Pool Characteristics in a Web-Based Recruitment Context

• 成果类型: Article; Proceedings Paper
• 署名作者: Dineen, Brian R.; Noe, Raymond A.
• 署名单位: University of Kentucky; University System of Ohio; Ohio University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/a0012832
• 发表日期: 2009
• 页码: 224-234
• 关键词: PERSON-ENVIRONMENT FIT; applicant pool fit; WEB-BASED RECRUITMENT; customization

摘要

The authors examined 2 forms of customization in a Web-based recruitment context. Hypotheses were tested in a controlled study in which participants viewed multiple Web-based job postings that each included information about multiple fit categories. Results indicated that customization of information regarding person-organization (PO), needs-supplies, and demands-abilities (DA) fit (fit information customization) and customization of the order in which these fit categories were presented (configural customization) had differential effects on outcomes. Specifically, (a) applicant pool PO and DA fit were greater when fit information customization was provided, (b) applicant pool fit in high- versus low-relevance fit categories was better differentiated when configural customization was provided, and (c) overall application rates were lower when either or both forms of customization were provided.