Work Stressors, Role-Based Performance, and the Moderating Influence of Organizational Support

• 成果类型: Article; Proceedings Paper
• 署名作者: Wallace, J. Craig; Arnold, Todd; Finch, David M.; Edwards, Bryan D.; Frazier, M. Lance
• 署名单位: Oklahoma State University System; Oklahoma State University - Tulsa; Auburn University System; Auburn University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/a0013090
• 发表日期: 2009
• 页码: 254-262
• 关键词: hindrance stressors; challenge stressors; role-based performance; ORGANIZATIONAL SUPPORT

摘要

As a test of the 2-dimensional model of work stressors, the present study proposed differential relationships between challenge stressors and hindrance stressors and role-based performance, which were expected to be moderated by organizational support. In a sample of 215 employees across 61 offices of a state agency, the authors obtained a positive relationship between challenge stressors and role-based performance and a negative relationship between hindrance stressors and role-based performance. In addition, organizational support moderated the relationship between challenge stressors and role-based performance but did not moderate the relationship between hindrance stressors and role-based performance. This suggests that organizations would benefit from increasing challenges in the workplace as long as they are supportive of employees and removing hindrances. Further implications for organizational theory and practice are discussed.