Why Do We Trust? Moving Beyond Individual to Dyadic Perceptions

• 成果类型: Article
• 署名作者: Yakovleva, Maria; Reilly, Richard R.; Werko, Robert
• 署名单位: Stevens Institute of Technology; United States Department of Defense; US Army Research, Development & Engineering Command (RDECOM)
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/a0017102
• 发表日期: 2010
• 页码: 79-91
• 关键词: trust; OCB; dyadic model; bidirectional effect; actor-partner interdependence model (APIM)

摘要

Trust between coworkers is critical to the success of organizations and learns. This is especially true for those who are geographically dispersed and who must interact virtually. The authors studied the factors related to the development of trust between pairs of coworkers (dyads) in a new product development team. Some of the members were colocated, and others worked virtually. Using the actor-partner interdependence model, the authors found reciprocal effects for propensity to trust and trust in dyads. They found that propensity has greater influence on trust for virtual dyads and that trust has less influence on organizational citizenship when partners are virtual. Trustworthiness was shown to fully mediate the influence of trusting predisposition on trust.