An assessment of the measurement of performance in international business research

• 成果类型: Review
• 署名作者: Hult, G. Tomas M.; Ketchen, David J., Jr.; Griffith, David A.; Chabowski, Brian R.; Hamman, Mary K.; Dykes, Bernadine Johnson; Pollitte, Wesley A.; Cavusgil, S. Tamer
• 署名单位: Michigan State University; Michigan State University's Broad College of Business; Auburn University System; Auburn University; University of Tulsa
• 刊物名称: JOURNAL OF INTERNATIONAL BUSINESS STUDIES
• ISSN/ISSBN: 0047-2506
• DOI: 10.1057/palgrave.jibs.8400398
• 发表日期: 2008
• 页码: 1064-1080
• 关键词: Performance measurement; financial performance; operational performance; overall effectiveness performance

摘要

A sizeable body of international business (IB) research is devoted to building knowledge about the determinants of organizational performance. A key precursor to accurately diagnosing why some organizations succeed in the international marketplace while others struggle is operationalizing performance appropriately. Yet, to date, no systematic investigation has considered how well 113 research measures performance. We examine the measurement of performance in 96 articles published in the Academy of Management Journal, Administrative Science Quarterly, Journal of Marketing, Journal of Marketing Research, journal of International Business Studies, Management Science, Organization Science, and the Strategic Management Journal between 1995 and 2005. The findings reveal that most studies do not measure performance in a manner that captures the multifaceted nature of the construct. We describe the implications of these results, and offer suggestions for improving future practice.