Examining Retaliatory Responses to Justice Violations and Recovery Attempts in Teams

• 成果类型: Article
• 署名作者: Christian, Jessica Siegel; Christian, Michael S.; Garza, Adela S.; Ellis, Aleksander P. J.
• 署名单位: University of Arizona; University of North Carolina; University of North Carolina Chapel Hill; Michigan State University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/a0029450
• 发表日期: 2012
• 页码: 1218-1232
• 关键词: team injustice; strategic core theory; supervisor-directed retaliation

摘要

We examine the effect of supervisor injustice directed toward 1 team member and argue not only that the violated member will retaliate against the supervisor but that team members will band together as a collective in order to retaliate. However, we argue that effects depend on which member is violated, such that violating a strategic core member will result in greater retaliation. We then test the effect of a supervisor recovery attempt, hypothesizing that a recovery will negatively impact retaliation and that the coreness of the violated member moderates this effect, such that it is more important to recover a core member. We test our hypotheses utilizing 64 teams engaged in a command-and-control simulation. Results generally support our hypotheses for retaliation in the form of fewer supervisor-directed organizational citizenship behaviors but are less supportive for retaliation in the form of lower supervisor performance evaluations.