Individualism-collectivism as a moderator of the work demands-strains relationship: A cross-level and cross-national examination

• 成果类型: Article
• 署名作者: Yang, Liu-Qin; Spector, Paul E.; Sanchez, Juan I.; Allen, Tammy D.; Poelmans, Steven; Cooper, Cary L.; Lapierre, Laurent M.; O'Driscoll, Michael P.; Abarca, Nureya; Alexandrova, Matilda; Antoniou, Alexandros-Stamatios; Beham, Barbara; Brough, Paula; Carikci, Ilker; Ferreiro, Pablo; Fraile, Guillermo; Geurts, Sabine; Kinnunen, Ulla; Lu, Chang-qin; Lu, Luo; Moreno-Velazquez, Ivonne F.; Pagon, Milan; Pitariu, Horea; Salamatov, Volodymyr; Siu, Oi-ling; Shima, Satoru; Schulmeyer, Marion K.; Tillemann, Kati; Widerszal-Bazyl, Maria; Woo, Jong-Min
• 署名单位: Portland State University; State University System of Florida; University of South Florida; State University System of Florida; University of South Florida; State University System of Florida; Florida International University; EADA Business School; Lancaster University; University of Ottawa; University of Waikato; Pontificia Universidad Catolica de Chile; University of National & World Economics - Bulgaria; National & Kapodistrian University of Athens; Humboldt University of Berlin; Griffith University; Suleyman Demirel University; Universidad de Piura; Austral University; Radboud University Nijmegen; Tampere University; National Taiwan University; University of Puerto Rico; Babes Bolyai University from Cluj; National Academy of Public Administration under the President of Ukraine; Odessa Regional Institute for Public Administration, National Academy for Public Administration; Lingnan University; Estonian Business School; Central Institute for Labour Protection - National Research Institute; Inje University
• 刊物名称: JOURNAL OF INTERNATIONAL BUSINESS STUDIES
• ISSN/ISSBN: 0047-2506
• DOI: 10.1057/jibs.2011.58
• 发表日期: 2012
• 页码: 424-443
• 关键词: cross-cultural research/measurement issues; MULTILEVEL ANALYSIS; Cultural values; Cross-cultural management

摘要

Surveying 6509 managers from 24 countries/geopolitical entities, we tested the process through which individualism-collectivism at the country level relates to employees' appraisals of and reactions to three types of work demands (i.e., work hours, workload, and organizational constraints). Our multilevel modeling results suggested that, while working the same number of hours, employees from individualistic countries reported a higher perceived workload than their counterparts in collectivistic countries. Furthermore, relationships of perceived workload and organizational constraints with job dissatisfaction and turnover intentions were stronger in individualistic than in collectivistic countries. Importantly, results of supplementary analyses suggested that the cultural value of individualism-collectivism moderated the mediation effect of perceived workload between work hours and both job dissatisfaction and turnover intentions. Our findings highlight the need to expand contemporary theories of work stress by applying multilevel approaches and incorporating cross-national differences in dimensions such as individualism-collectivism while studying how employees appraise and react to important work stressors. Journal of International Business Studies (2012) 43, 424-443. doi: 10.1057/jibs.2011.58