Climate Uniformity: Its Influence on Team Communication Quality, Task Conflict, and Team Performance

• 成果类型: Article
• 署名作者: Gonzalez-Roma, Vicente; Hernandez, Ana
• 署名单位: University of Valencia
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/a0037868
• 发表日期: 2014
• 页码: 1042-1058
• 关键词: team climate; climate uniformity; team task conflict; team communication quality; TEAM PERFORMANCE

摘要

We investigated whether climate uniformity (the pattern of climate perceptions of organizational support within the team) is related to task conflict, team communication quality, and team performance. We used a sample composed of 141 bank branches and collected data at 3 time points. The results obtained showed that, after controlling for aggregate team climate, climate strength, and their interaction, a type of nonuniform climate pattern (weak dissimilarity) was directly related to task conflict and team communication quality. Teams with weak dissimilarity nonuniform patterns tended to show higher levels of task conflict and lower levels of team communication quality than teams with uniform climate patterns. The relationship between weak dissimilarity patterns and team performance was fully mediated by team communication quality.