Leadership in the Locker Room: How the Intensity of Leaders' Unpleasan Affective Displays Shapes Team Performance

• 成果类型: Article
• 署名作者: Staw, Barry M.; DeCelles, Katherine A.; de Goey, Peter
• 署名单位: University of California System; University of California Berkeley; University of Toronto
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/apl0000418
• 发表日期: 2019
• 页码: 1547-1557
• 关键词: emotion; affective processes; leadership; teams

摘要

Research has documented conflicting evidence about the relationship between a leader's unpleasant affective displays and team performance. Drawing on the dual threshold model of anger, we propose a novel explanation for this paradox such that the positive relationship between leaders' unpleasant affect and team performance turns negative at high levels of intensity. We examined our hypothesis in a multilevel field study of 304 halftime locker room speeches involving 23 high school and college basketball teams and a follow-up experiment. Our results show support for the prediction and suggest that the curvilinear effect of leaders' unpleasant affective displays may be explained by team members' redirection of attention and approach. which is positively associated with team members' effort at moderate levels of leader unpleasantness but leads to lower effort at high and low levels of leader unpleasantness. We discuss the theoretical contributions for scholarship on leadership, emotions as social information theory, and practical implications of the results.