Gaining Perspective: The Impact of Close Cross-Race Friendships on Diversity Training and Education

• 成果类型: Article
• 署名作者: Ragins, Belle Rose; Ehrhardt, Kyle
• 署名单位: University of Wisconsin System; University of Wisconsin Milwaukee; University of Colorado System; University of Colorado Denver
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/apl0000807
• 发表日期: 2021
• 页码: 856-881
• 关键词: diversity training; cross-race friendships; Relationships; Perspective taking; allyship

摘要

Diversity education occurs in universities and workplaces, but research has progressed in disciplinary silos. Consequently, the field of diversity training has failed to utilize theoretical and practical advances from related fields. Our research addresses these limitations. Integrating educational and social psychology theories, we develop a relational model of training that offers perspective taking as an outcome of diversity training and cross-race friendships as a relational experience that spills over to the training environment. Our first 2 studies, conducted in organizational and academic settings, confirmed the model. Pre- and postcourse assessments revealed that while participants became more aware of the value of perspective taking and their need to improve this skill, only those with close cross-race friends improved their reported perspective taking abilities. Other forms of interracial contact and racial attitudes had no effect. Supporting theoretical predictions, belief in a just world mediated this friendship effect. Given the influence of cross-race friendships, we conclude with a third study that, using an experimental design, examined the effectiveness and underlying processes of a technique that increased participants' willingness to engage in cross-race friendships and other prosocial diversity and ally behaviors at work (e.g., diversity voice). Our findings illustrate the power of relationships and offer new theoretical directions and practical applications for diversity training and education.