Enhancing Employee Creativity: Effects of Choice, Rewards and Personality

• 成果类型: Article
• 署名作者: Zhou, Jing; Oldham, Greg R.; Chuang, Aichia; Hsu, Ryan Shuwei
• 署名单位: Rice University; Tulane University; University of North Carolina; University of North Carolina Greensboro; National Taiwan University; National Taiwan Normal University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/apl0000900
• 发表日期: 2022
• 页码: 503-513
• 关键词: field experiment; creativity; CHOICE; reward and incentive systems; personality and individual differences

摘要

We conducted a quasi-experimental field study of an organization-wide suggestion program and a follow-up laboratory experiment to examine the effects of choice of rewards on employee creativity. As hypothesized, the results of both studies showed that choice had positive, significant effects on the number of creative ideas employees generated and the creativity level of those ideas. Results of the quasi-experiment also showed that creative self-efficacy (CSE) mediated the effects of reward choice. Two general categories of rewards were examined in our studies-those that directly benefited the idea generator (Self) and those that directly benefited charities (Other). We explored the effects of these reward categories on employee creativity and whether employee creative personality interacted with the reward categories to affect employee creativity. Results showed that the reward categories did not have a significant impact on employee creativity. However, both studies demonstrated that in the Other reward condition, employees with a creative personality produced ideas higher in creativity than those with a less creative personality. The quasi-experiment also showed that CSE mediated the effects of the Reward x Creative Personality interaction. We discussed the implications of these results for the future research and practice.