Experienced Incivility in the Workplace: A Meta-Analytical Review of its Construct Validity and Nomological Network

• 成果类型: Review
• 署名作者: Yao, Jingxian; Lim, Sandy; Guo, Cathy Yang; Ou, Amy Y.; Ng, Jomel Wei Xuan
• 署名单位: Universidade Catolica Portuguesa; National University of Singapore; IESEG School of Management; Hong Kong Polytechnic University
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/apl0000870
• 发表日期: 2022
• 页码: 193-220
• 关键词: workplace incivility; Meta-analysis; perpetrator predation framework; workplace mistreatment

摘要

Although workplace incivility has received increasing attention in organizational research over the past two decades, there have been recurring questions about its construct validity, especially vis-a-vis other forms of workplace mistreatment. Also, the antecedents of experienced incivility remain understudied, leaving an incomplete understanding of its nomological network. In this meta-analysis using Schmidt and Hunter's [Methods of meta-analysis: Correcting error and bias in research findings (3rd ed.), Sage] random-effect meta-analytic methods, we validate the construct of incivility by testing its reliability, convergent and discriminant validity, as well as its incremental predictive validity over other forms of mistreatment. We also extend its nomological network by drawing on the perpetrator predation framework to systematically study the antecedents of experienced incivility. Based on 105 independent samples and 51,008 participants, we find extensive support for incivility's construct validity. Besides, we demonstrate that demographic characteristics (gender, race, rank, and tenure), personality traits (agreeableness, conscientiousness, neuroticism, negative affectivity, and self-esteem), and contextual factors (perceived uncivil climate and socially supportive climate) are important antecedents of experienced incivility, with contextual factors displaying a stronger association with incivility. In a supplementary primary study with 457 participants, we find further support for the construct validity of incivility. We discuss the theoretical and practical implications of this study.