When Does Paternalistic Control Positively Relate to Job Satisfaction and Citizenship Behavior in Taiwan? The Role of Follower Expectation

• 成果类型: Article
• 署名作者: Wang, An-Chih; Tsai, Chou-Yu; Wang, Sheng-Bin; Dai, Hong-Quan
• 署名单位: China Europe International Business School; State University of New York (SUNY) System; Binghamton University, SUNY; State University of New York (SUNY) System; Binghamton University, SUNY; National Sun Yat Sen University; China Europe International Business School
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/apl0001097
• 发表日期: 2023
• 页码: 1598-1618
• 关键词: AUTHORITARIANISM; follower expectation; paternalistic control; PATERNALISTIC LEADERSHIP; POLYNOMIAL REGRESSION

摘要

Although prior research predicts mainly that followers expect leaders to exert less paternalistic control (such as emphasis on discipline, didactic instruction, and belittling followers), we argue that such an expectation may not be stable overtime or across settings. Based on the connectionist perspectives of implicit leadership theories, we propose a follower expectation model of paternalistic control, in which followers compare their perceived with expected levels of paternalistic control. Two inconsistent conditions-insufficient and excessive control-are identified, and the consistency between perceived and expected paternalistic control is predicted to relate to favorable follower outcomes. We examine this model by conducting two daily experience sampling studies in Taiwan. Our findings indicate that insufficient control is as unfavorable as excessive control in lowering followers' job satisfaction and citizenship behavior, and this pattern is particularly salient in terms of emphasis on discipline and the belittling of followers. A supplemental, qualitative analysis additionally demonstrated the conditions under which the expectation-perception consistency regarding belittling followers relates to favorable follower responses.