ORGANIZATIONAL IMAGES AND MEMBER IDENTIFICATION

• 成果类型: Article
• 署名作者: DUTTON, JE; DUKERICH, JM; HARQUAIL, CV
• 署名单位: University of Texas System; University of Texas Austin
• 刊物名称: ADMINISTRATIVE SCIENCE QUARTERLY
• ISSN/ISSBN: 0001-8392
• DOI: 10.2307/2393235
• 发表日期: 1994
• 页码: 239-263
• 关键词: INTER-GROUP RELATIONS; SOCIAL-PSYCHOLOGY; Impression management; CITIZENSHIP BEHAVIOR; self-concept; culture; COMMITMENT; IDENTITY; socialization; categorization

摘要

We develop a model to explain how images of one's work organization shape the strength of his or her identification with the organization. We focus on two key organizational images: one based on what a member believes is distinctive, central, and enduring about his or her organization and one based on a member's beliefs about what outsiders think about the organization. According to the model, members assess the attractiveness of these images by how well the image preserves the continuity of their self-concept, provides distinctiveness, and enhances self-esteem. The model leads to a number of propositions about how organizational identification affects members' patterns of social interaction.