Getting to know your: The influence of personality on impressions and performance of demographically different people in organizations

• 成果类型: Article
• 署名作者: Flynn, FJ; Chatman, JA; Spataro, SE
• 署名单位: Columbia University; University of California System; University of California Berkeley; Yale University
• 刊物名称: ADMINISTRATIVE SCIENCE QUARTERLY
• ISSN/ISSBN: 0001-8392
• DOI: 10.2307/3094870
• 发表日期: 2001
• 页码: 414-442
• 关键词: relational demography; WORK GROUP; social categorization; GENDER SEGREGATION; JOB-PERFORMANCE; diversity; self; IDENTITY; Heterogeneity; emergence

摘要

This paper extends social categorization theory to understand how personality traits related to information sharing may correspond with positive perceptions of demographically different people, thereby enhancing their experience and performance in organizations. We tested our hypotheses in a sample of MBA candidates and a sample of financial services firm officers and found that people who were more demographically different from their coworkers engendered more negative impressions than did more similar coworkers. These impressions were more positive, however, when demographically different people were either more extraverted or higher self-monitors. Further, impressions formed of others mediated the influence of demographic differences on an individual's performance such that the negative effect of being demographically different disappeared when the relationship between impression formation and performance was considered. This suggests that demographically different people may have more control over the impressions others form of them than has been considered in previous research.(.)