THE TEXTUAL APPROACH - RISK AND BLAME IN DISASTER SENSEMAKING

• 成果类型: Article
• 署名作者: GEPHART, RP
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/256819
• 发表日期: 1993
• 页码: 1465-1514
• 关键词: Leadership; performance; Challenger; ROMANCE

摘要

This article presents and illustrates the textual approach to qualitative research. In this approach, ethnography is used to observe organizational events and to gain access to related textual or documentary data for subsequent analysis. The documents are then analyzed via an integrated combination of methods: theoretical sampling, computer-facilitated qualitative data analysis, and expansion analysis. I illustrate the approach with an ethnographic study of ''sensemaking'' during a public inquiry concerning a fatal pipeline accident. The analysis shows how the textual approach can be used to generate insights into organizational sensemaking about risk and blame.