ORGANIZATIONAL CITIZENSHIP BEHAVIOR - CONSTRUCT REDEFINITION, MEASUREMENT, AND VALIDATION

• 成果类型: Article
• 署名作者: VANDYNE, L; GRAHAM, JW; DIENESCH, RM
• 署名单位: Loyola University Chicago
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/256600
• 发表日期: 1994
• 页码: 765-802
• 关键词: pro-social behavior; job-satisfaction; EMPLOYEE CITIZENSHIP; Work performance; PERSONAL CONTROL; COMMITMENT; perceptions; CYNICISM; PARTICIPATION; determinants

摘要

Organizational citizenship behavior (OCB) is reconceptualized in terms of civic citizenship as described in political philosophy. We used this theoretical foundation to derive substantive categories of OCB and to propose a nomological network of its potential antecedents. We also propose a new measurement of organizational citizenship behavior based on these substantive categories. Finally, data from 950 employees in diverse organizational and occupational contexts support the construct validity of the measurement of OCB proposed here.