JOB SCOPE AND STRESS - CAN JOB SCOPE BE TOO HIGH

• 成果类型: Article
• 署名作者: XIE, JL; JOHNS, G
• 署名单位: Concordia University - Canada
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/256858
• 发表日期: 1995
• 页码: 1288-1309
• 关键词: TASK DESIGN; ORGANIZATIONAL RESEARCH; CHARACTERISTICS MODEL; social support; Meta-analysis; work; HEALTH; demands; satisfaction; outcomes

摘要

This study examined relationships among job scope, perceived fit between job demands and ability, and stress. Data on scope and stress were provided by 418 full-time employees. Ratings of job complexity from the Dictionary of Occupational Titles (DOT) and the Occupational Prestige Index (OF) also measured job scope. All three job scope measures had a U-shaped curvilinear relationship with emotional exhaustion. Anxiety had a negative association with incumbent-reported job scope but none with the DOT and OP measures. Perceived demands-ability fit moderated the relationship between the DOT and OP measures and stress. People with complex jobs who perceived fit experienced less exhaustion and anxiety than those perceiving misfit.