Impact of work teams on manufacturing performance: A longitudinal field study

• 成果类型: Article
• 署名作者: Banker, RD; Field, JM; Schroeder, RG; Sinha, KK
• 署名单位: University of Minnesota System; University of Minnesota Twin Cities
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/256715
• 发表日期: 1996
• 页码: 867-890
• 关键词: QUALITY CIRCLES; PRODUCTIVITY; WORKGROUPS; systems; program; MODEL

摘要

We report the results of a longitudinal field study examining the impact of work teams on manufacturing performance. An electromechanical assembly plant was our research site from April 1992 through December 1993; work teams were formed on its four production lines in August 1992, Our results show that both quality and labor productivity improved over time after the formation of the teams, We offer qualitative insights into the functioning of these teams and their evolution over time, leading to workplace transformation.