Helping and voice extra-role behaviors: Evidence of construct and predictive validity

• 成果类型: Article
• 署名作者: Van Dyne, L; LePine, JA
• 署名单位: Michigan State University
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/256902
• 发表日期: 1998
• 页码: 108-119
• 关键词: organizational citizenship behavior; job-satisfaction; EMPLOYEE CITIZENSHIP; IN-ROLE; performance; determinants; PERSPECTIVE; antecedents; ratings; IMPACT

摘要

Results of this field study of 597 employees demonstrate the importance of extra-role behavior in explaining employee performance over a six-month period, Supervisors, peers, and employees differentiated in-role from extra-role behavior, They also differentiated two related forms of promotive extra-role behavior: helping and voice, We cross-validate our results and conclude by discussing future research implications.