Added benefits: The link between work-life benefits and organizational citizenship behavior

• 成果类型: Article
• 署名作者: Lambert, SJ
• 署名单位: University of Chicago
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/1556411
• 发表日期: 2000
• 页码: 801-815
• 关键词: LEADER-MEMBER EXCHANGE; SOCIAL-EXCHANGE; support; COMMITMENT; personality; performance; antecedents; INNOVATION; mood

摘要

Countering arguments that employee benefits are unrelated to both worker performance and perceived organizational support, I developed and estimated a model that links work-life benefits to organizational citizenship behavior directly, through obligations incurred as a result of social exchange, and indirectly, through enhanced perceptions of organizational support. Significant, positive relationships were found between workers' assessments of the usefulness of work-life benefits and three measures of organizational citizenship. Although perceived benefit usefulness contributed to perceived organizational support, perceived organizational support did not in turn foster organizational citizenship as measured in this study.