Performance and satisfaction in conflicted interdependent groups: When and how does self-esteem make a difference?

• 成果类型: Article
• 署名作者: Duffy, MK; Shaw, JD; Stark, EM
• 署名单位: University of Kentucky
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/1556367
• 发表日期: 2000
• 页码: 772-782
• 关键词: WORK GROUPS; job-satisfaction; BEHAVIOR; COOPERATION; employees; turnover; absence; teams; task

摘要

Drawing upon behavioral plasticity arguments, we posited that self-esteem is an important factor explaining the effects of two group characteristics, relationship conflict and task interdependence, on group members' performance and satisfaction. Results based on data from a sample of individuals working in classroom groups over a four-month period showed that when task interdependence was high, low self-esteem attenuated the negative relationship between relationship conflict and peer evaluations and exacerbated the positive relationship between relationship conflict and absenteeism.