The effects of discontinuous change on latent errors in organizations: The moderating role of risk
成果类型:
Article
署名作者:
Ramanujam, R
署名单位:
Purdue University System; Purdue University
刊物名称:
ACADEMY OF MANAGEMENT JOURNAL
ISSN/ISSBN:
0001-4273
DOI:
10.5465/30040652
发表日期:
2003
页码:
608-617
关键词:
摘要:
Internal audit data of operations in a financial institution were used to examine the effects of discontinuous change and work-inherent risk on latent errors, defined here as potentially consequential deviations from procedures and policies. Results show that discontinuous change increases latent errors and that this increase varies with the level of risk. Implications for organizational research on errors and reliability are discussed.