Happy together? How using nonstandard workers affects exit, voice, and loyalty among standard employees

• 成果类型: Article
• 署名作者: Davis-Blake, A; Broschak, JP; George, E
• 署名单位: University of Texas System; University of Texas Austin; University of Illinois System; University of Illinois Urbana-Champaign
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/30040639
• 发表日期: 2003
• 页码: 475-485
• 关键词: PSYCHOLOGICAL CONTRACT; EMPLOYMENT RELATIONS; part-time; temporary; responses; EXTERNALIZATION; determinants; flexibility; neglect; IMPACT

摘要

We examined how a blended workforce (one with standard and nonstandard workers in the same jobs) affected exit, voice, and loyalty among standard employees. We found that workforce blending worsened relations between managers and employees, decreased standard employees' loyalty, and increased their interest both in leaving their organizations and in exercising voice through unionization. However, these effects were contingent on whether the nonstandard workers were temporary or contract and on the salary and responsibilities of the standard employees.