Transforming work-family conflict into commitment in network marketing organizations

• 成果类型: Article
• 署名作者: Pratt, MG; Rosa, JA
• 署名单位: University of Illinois System; University of Illinois Urbana-Champaign; University System of Ohio; Case Western Reserve University
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/30040635
• 发表日期: 2003
• 页码: 395-418
• 关键词: JOB EMBEDDEDNESS; MODEL; AMBIVALENT; turnover; people

摘要

A qualitative study of three network marketing organizations that sell products and services using distributed workforces suggests how these organizations harvest members' work-family conflict and transform work-related ambivalence into commitment. We offer a model depicting how specific organizational practices, which we label making workers into family and bringing family into work practices lead to and maintain two types of relationship-based commitments: those based on relationships with members and those based on relationships with nonmembers. Implications for theory and practice are offered.