The impact of expectations on newcomer performance in teams as mediated by work characteristics, social exchanges, and empowerment

• 成果类型: Article
• 署名作者: Chen, G; Klimoski, RJ
• 署名单位: University System of Georgia; Georgia Institute of Technology; George Mason University
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/30040651
• 发表日期: 2003
• 页码: 591-607
• 关键词: LEADER-MEMBER EXCHANGE; self-efficacy; ORGANIZATIONAL SOCIALIZATION; PSYCHOLOGICAL EMPOWERMENT; MODEL; job; management; CONSTRUCT; validity; BEHAVIOR

摘要

Integrating research on the Pygmalion and Galatea effects with a group socialization model and theories of work motivation and interpersonal leadership, we delineated and tested a model of newcomer role performance in work teams. A two-month field study of 70 newcomers, 70 team leaders, and 102 teammates in high-tech project teams supported the model. In particular, newcomer general self-efficacy and experience predicted newcomer and team expectations, and motivational and interpersonal processes (captured by work characteristics, social exchanges, and empowerment) helped link expectations and newcomer role performance.