System breakdown: The role of mental models and transactive memory in the relationship between acute stress and team performance

• 成果类型: Article
• 署名作者: Ellis, Aleksander P. J.
• 署名单位: University of Arizona
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• 发表日期: 2006
• 页码: 576-589
• 关键词: GROUP DECISION-MAKING; FRAMEWORK; BEHAVIOR; threat; ORGANIZATIONS; retrieval; agreement; IMPACT; noise

摘要

In an effort to extend theory and research on the effects of acute stress in teams, I examined the mediational role of mental models and transactive memory in the relationship between acute stress and team performance, using information-processing theory as an explanatory framework. Results for 97 teams working on a commandand-control simulation indicated that acute stress negatively affected mental models and transactive memory, which helped to explain why teams performed more poorly under acute stress.