Multinational organization context: Implications for team learning and performance

• 成果类型: Article
• 署名作者: Zellmer-Bruhn, Mary; Gibson, Cristina
• 署名单位: University of Minnesota System; University of Minnesota Twin Cities; University of California System; University of California Irvine
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• 发表日期: 2006
• 页码: 501-518
• 关键词: INTEGRATIVE FRAMEWORK; CREATIVE PERFORMANCE; KNOWLEDGE; management; strategy; firm

摘要

Integrating and extending literature on international management and team effectiveness, we examined how macro context in multinational organizations (MNCs) influences work team learning and how team learning influences task performance and interpersonal relations. We examined these influences in a multimethod study of 115 teams in 20 subsidiaries of five MNCs. Controlling for micro contextual features, including team type, training, feedback, and autonomy, we found that organizational contexts emphasizing global integration reduced team learning, but those emphasizing responsiveness and knowledge management increased team learning. Team learning in turn positively influenced both task performance and the quality of interpersonal relations.