Knowledge exchange and combination: The role of human resource practices in the performance of high-technology firms

• 成果类型: Article
• 署名作者: Collins, Christopher J.; Smith, Ken G.
• 署名单位: Cornell University; University System of Maryland; University of Maryland College Park
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/AMJ.2006.21794671
• 发表日期: 2006
• 页码: 544-560
• 关键词: MANUFACTURING PERFORMANCE; management-practices; IMPACT; trust; systems; COOPERATION; CAPABILITY; intensity; FRAMEWORK; networks

摘要

In this study, we developed and tested a theory of how human resource practices affect the organizational social climate conditions that facilitate knowledge exchange and combination and resultant firm performance. A field study of 136 technology companies showed that commitment-based human resource practices were positively related to the organizational social climates of trust, cooperation, and shared codes and language. In turn, these measures of a firm's social climate were related to the firm's capability to exchange and combine knowledge, a relationship that predicted firm revenue from new products and services and firm sales growth.