Extending the faultline model to geographically dispersed teams: How colocated subgroups can impair group functioning

• 成果类型: Article
• 署名作者: Polzer, Jeffrey T.; Crisp, C. Brad; Jarvenpaa, Sirkka L.; Kim, Jerry W.
• 署名单位: Harvard University; Abilene Christian University; University of Texas System; University of Texas Austin; Columbia University
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/AMJ.2006.22083024
• 发表日期: 2006
• 页码: 679-692
• 关键词: CONFLICT; DYNAMICS; diversity; performance; INFORMATION; KNOWLEDGE; hybrid; trust

摘要

We theorize that in geographically dispersed teams, members' geographic locations are likely to activate faultlines (hypothetical dividing lines that split a group into subgroups) that impair team functioning. In a study of 45 teams comprised of graduate students from 14 schools in ten countries, we found that geographic faultlines heightened conflict and reduced trust. These faultlines were stronger when a team was divided into two equally sized subgroups of colocated members and when these subgroups were homogeneous in nationality.