Does prevalence mitigate relevance? The moderating effect of group-level OCB on employee performance

• 成果类型: Article
• 署名作者: Bommer, William H.; Dierdorff, Erich C.; Rubin, Robert S.
• 署名单位: California State University System; California State University Fresno; DePaul University
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/AMJ.2007.28226149
• 发表日期: 2007
• 页码: 1481-1494
• 关键词: organizational citizenship behavior; LEADER-MEMBER EXCHANGE; IMPRESSION-MANAGEMENT; job-satisfaction; SOCIAL-EXCHANGE; WORK GROUPS; UNIT-LEVEL; IN-ROLE; IMPACT; support

摘要

This article explores multilevel relationships between group-level OCB, individual-level OCB, and work performance. We also discuss conceptualizing OCB with regard to context and multiple levels of analysis. We hypothesize that group-level OCB moderates the relationship between individual-level OCB and job performance. Results based on 100 work groups in a manufacturing firm indicate that group-level OCB significantly moderated the relationship between individual-level OCB and job performance. Comparing contexts in which group-level OCB was rare with those in which it was prevalent, we found that high individual-level OCB yielded greater significant increases in job performance ratings when group-level OCB was rare.